Our Most Recent Service Reviews
Had the service done where the technician said there was a leak in the evaporator coil. He completed the service, put refrigerant in, then left. He did state dont know how long it would last, could be a few days to a few weeks, to a month. The technician ...was asked if the unit was under warranty which he said it would have to be looked up. I was quoted to have the repair done to be approximately $3000 even when under warranty. It was later found out the unit is under warranty and got a new quote from another company which I'm just paying for the repairs and refrigerant, which is substantially a lot less than what was quoted. And the price for the refrigerant is extremely high......
Charged $300 to break my toilet. Quited $15 THOUSAND DOLLARS to fix what they broke. Insane scam I would avoid at cost.
Alex was very professional, knowledgeable, and explained the issues so I could understand in layman terms. I would be happy to have him back again in the future if I were to encounter plumbing problems (hopefully not). Extremely happy with the service ...received! Thank you so much for coming out at 11:30pm on a Sunday night. Super friendly, kind and thankful for Alex coming out on such short notice. Definitely will recommend Frank Gay to all my friends/family.
Overall okay but did not wish the family plan since I am a renting this house.Get estimate up front and best of luck since this is HOT Florida!!!
Great services, on time and everything!
Refused to give any pricing information or rates without charging you to come out. My landlord used them to hydrojet a clog through the ground level clean out (no inspection or use of the roof clean out was done). The 15 minute running of the hydrojet ...line resulted in over $1,200 in fees! Other area plumbers charge $300 to $600 for the same service. This probably explains why they won't tell you what they charge upfront. Buyer beware!